Bite Sized Course
Having Difficult Conversations
How to navigate tough talks — performance issues, interpersonal conflict, and sensitive topics — with skill and empathy.
Course Overview
No description available
Chapters
About this course Why We Avoid Difficult Conversations Preparing for a Difficult Conversation Opening the Conversation Managing Emotions During the Conversation Finding Resolution Following Up After Difficult Conversations Practice ScenariosHow You'll Learn
Listen On The Go
Every chapter has audio support. Read the chapters, or listen to it, the choice is yours.
2x Faster Learning
These courses are designed to be bite-sized. You can learn in a matter of minutes.
Bookmarks and Progress
Bookmark the chapters you want to return to. Mark your progress once you're done with a chapter to see your completion percentage.
Show Off Your Skills
Built-in quizzes test your understanding. Certificates are available upon course completion.
