The Best of Peer-Reviewed Management Research

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How Top Teams Approach Conflict Resolution

Research from Cornell University, University of California - Irvine, and London Business School

📋 Introduction

Paper Title: The Critical Role of Conflict Resolution in Teams: A Close Look at the Links Between Conflict Type, Conflict Management Strategies, and Team Outcomes
Year of Publication: 2008
Journal: Journal of Applied Psychology
Authors: Kristin J. Behfar (University of California, Irvine), Randall S. Peterson (London Business School), Elizabeth A. Mannix (Cornell University), and William M. K. Trochim (Cornell University)

Why this matters

The way a team manages its conflicts is critically important for predicting team viability and long-term performance, making the insights from this study highly relevant for leaders looking to build and maintain successful teams.

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